Who owns the relationship?
When agents increasingly mediate customer decisions, how does an institution preserve relevance?
Forthcoming
The Rise of Humans in an Agentic World
What happens when intelligence, programmable money, and financial infrastructure begin working together—and what should banking leaders do about it?

The book trailer
A first look at Autonomous Economy and the questions shaping banking’s next chapter.
The trailer will be available here soon.
Questions the book explores
When agents increasingly mediate customer decisions, how does an institution preserve relevance?
What could continuous financial activity mean for payments, liquidity, and banking economics?
How should leaders define authority, judgment, and accountability as machines take on more execution?
A preview of the conversation
As software gains the ability to act, institutions will need to decide which actions to permit, how to govern them, and what value those actions should create.
Selected previews will evolve as publication approaches.
Beyond the book
Explore the implications for your institution’s strategy and priorities.
An initial assessment of opportunities, readiness, and the path forward for qualifying banks and credit unions.